Frequently Asked
Questions

We process orders quickly and ship within 24-48 hours. Standard delivery typically takes 3-5 business days. Free shipping is available on orders over $50.

Absolutely! We offer a straightforward 30-day satisfaction guarantee. If you're not completely happy with your purchase, return it within 30 days of delivery for a full refund - no questions asked.

Quality is our top priority. Every wellness essential is carefully selected from trusted sources and undergoes thorough evaluation. We only offer products that meet our high standards for effectiveness and reliability.

Blue light blocking glasses use specialized lens technology to filter harmful blue light emitted from digital screens. They help minimize eye fatigue, reduce discomfort, and support your natural sleep patterns by limiting excessive blue light exposure during evening hours.

Yes, absolutely! The eye massager is specifically designed for regular daily use. For best results, we suggest 10-15 minute sessions once or twice daily. It's ideal for relieving eye tension after extended screen use or as part of your evening relaxation routine.

Always follow the usage instructions provided on each product label. Most wellness essentials are designed for daily use and work best when used consistently as part of your regular routine. For optimal results, maintain consistency with your chosen products.

We offer free standard shipping on all orders over $50 within the continental United States. For orders under $50, we charge a flat shipping rate of $4.95. All orders are processed quickly and typically arrive within 3-5 business days.

Once your order ships, you'll receive an email notification containing your tracking information. You can use the provided tracking number to monitor your package's progress in real-time and view the expected delivery date.

If your order arrives in damaged condition, please contact our support team immediately and include photos of the damaged item. We'll arrange for a replacement to be sent to you right away at no additional cost—we'll handle everything for you.

VIP Members receive exclusive discounts on every purchase along with complimentary shipping on all orders. We offer three membership tiers: Gold (20% savings), Platinum (35% savings), and Blackcard (50% savings). Your membership benefits activate immediately and apply automatically to all your orders.

Yes, you can cancel your VIP membership at any time—there's no long-term commitment required. Simply contact our support team at least 3 business days before your next billing date. Your membership benefits will remain active through the end of your current billing period.